Privacy Policy

Last updated: 10 September 2026

I take your privacy seriously. This policy explains what personal information is collected, why it is collected, how it is used, and your rights in relation to it. If you have any questions, please contact me at [email protected].

1. Who I Am

Crafty Makie is operated by Makie, from North Carolina.

2. What Information Is Collected

Information You Provide

• When placing an order: Your name, email address, shipping and billing address, and order details.
• When creating an account: Your name, email address, and a password (stored securely — never stored in plain text).
• When contacting me: Your name, email address, and the content of your message.

Information Collected Automatically

May collect data about how you use the website, such as pages visited, time spent on pages, and the device and browser you use. This helps improve the website and understand customer behavior.

Children

This website is not directed at children under the age of 13. I do not knowingly collect personal information from children under 13. If I have become aware that I have done so, I will delete that information promptly in accordance with the Children's Online Privacy Protection Act (COPPA).

3. How I Use Your Information

I use your personal information to:

• Process and fulfill your orders
• Send you order confirmations, shipping updates, and related communications
• Handle returns, refunds, and complaints
• Manage your account if you have registered
• Improve the website and understand how customers use it
• Send marketing communications where you have given consent (you can opt out at any time)
• Comply with our legal obligations

4. Sharing Your Information

I do not sell your personal information. I may share it with third parties only where necessary:

• Service providers: Such as shipping carriers, payment processors, and email platforms who help me run my business and fulfill orders.
• Legal requirements: Where required by law or to protect my legal rights.

Sub-Processors I Use

Name	Service provided	Privacy policy
freewebstore	eCommerce platform, website hosting, and data storage	freewebstore.com/privacy.html

5. Cookies

Our website may use cookies — small files stored on your device — to improve your browsing experience and help us understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect how some parts of the site work.

6. How Long We Keep Your Data

I only keep your personal information for as long as necessary for the purposes described in this policy.

Data type	Retention period
Order and invoice records	7 years (in line with IRS record-keeping guidance)
Account information	Until you delete your account or request deletion
Newsletter subscriptions	Until you unsubscribe
Customer communications	7 years

7. Your Rights

Depending on the state you live in, you may have certain rights regarding your personal information. These may include the right to:

• Access: Request a copy of the personal information I hold about you.
• Correction: Ask me to correct inaccurate information.
• Deletion: Ask me to delete your personal information in certain circumstances.
• Opt out of marketing: Unsubscribe from marketing communications at any time using the link in any email I send, or by contacting  me.

To exercise any of these rights, contact me at [email protected]. I may ask you to verify your identity before acting on your request.

Additional Rights for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected about you, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights. I do not sell or share your personal information. To submit a privacy request, contact us at [email protected].

8. Data Security

I take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. No online system is completely secure, however, and I cannot guarantee absolute security of data transmitted over the internet.

9. Changes to This Policy

I may update this policy from time to time. I will update the date at the top of this page when I do. Your continued use of the website after any changes are posted means you accept the updated policy.

10. Contact Us

makie
makie
Makie
NC
United States
Email: [email protected]

This Privacy Policy was generated from the website builder, the only changes made by Makie were updating "we"/"our" to say "I"/"the".